Computer repair and IT troubleshooting in Bastia
We offer computer repair and IT troubleshooting in Bastia and across Corsica, for businesses and private individuals alike. A slow computer, one that will not start or has picked up a virus, a screen or keyboard to replace, a drive that has started making worrying noises, we always begin by finding the fault. Then we explain your options. We repair when it is worth it.
Computer and laptop repair, the faults we deal with
- 01
Slow computer
Four minutes to boot, programs that freeze. Before suggesting anything, we look for the cause (a tired drive, too little memory, unwanted programs, overheating).
- 02
Start-up failure
Black screen, endless restarts, error messages. We diagnose the hardware as well as the system to find the part or setting at fault.
- 03
Viruses and malware
Cleaning the machine and removing unwanted programs, then stronger protection. When the infection runs deep, a clean reinstall is still the safest option.
- 04
Component replacement
Drive, memory, screen, keyboard, battery, fan, charging port. We replace the faulty part when a repair is possible and sensible.
- 05
Peripherals
A printer that no longer responds, a scanner, a monitor, a wireless keyboard or mouse. Installation, settings, back in working order.
Speeding up a slow computer with an SSD or more memory
A computer that has slowed down is not necessarily ready for the skip. Two upgrades often give a machine a few years old a new lease of life. The first is replacing a traditional hard drive with an SSD, storage with no moving parts that is far quicker, and the second is adding memory so several programs can run without everything grinding.
When the system is cluttered with years of installations, the most effective fix is often a clean reinstall. We back up your files, reinstall the system, then put your data and software back. Before any of that, we check the machine can take these upgrades. If it cannot, we say so.
IT support in Corsica for businesses and private individuals
- 01
Shops and sole traders
A till, reception or back-office computer goes down, and the business stops. Our first aim is to get you working again. The underlying problem gets fixed after that.
- 02
Practices and healthcare
Professional practices, medical and allied health practices. Their computers hold confidential data that must be handled with care.
- 03
Small businesses and associations
Organisations with no IT department, which need someone reliable when a problem lands.
- 04
Private individuals
Family computer, student laptop or gaming machine. We repair and upgrade computers for private individuals too.
How an IT repair call-out works
- 01
First contact
You describe the problem. Some software faults can be fixed straight away remotely, with a secure remote-control tool used with your agreement.
- 02
Diagnosis
At your home, at your premises, or after we collect the device at a time that suits you. We pin down exactly what is causing the fault.
- 03
Quote and decision
We explain simply what is wrong and what the repair costs. Then whether it is worth doing, given the age of the machine. Nothing goes ahead without your agreement.
- 04
Repair and return
Parts replaced, reinstall or clean-up, testing. You get back a machine that works, with a few tips to stop the problem coming back.
Your data protected during the repair
A broken computer often holds the things you value most. Work documents, family photos, customer files. Before any risky step, we back up whatever can be backed up, and we only look at what the repair requires. Nothing more. For a business it is also a GDPR matter, since your customers' or patients' personal data must stay confidential.
If the drive is damaged, we try to recover the files that are still readable. Deeper recovery may need a specialist lab, and we tell you so frankly. The best protection is still a regular backup under the 3-2-1 rule, which we can set up after the repair. When a drive is replaced, the old one is either returned to you or securely wiped.
What changes the cost of a computer repair
It depends first on the kind of fault, software or hardware, and on how long diagnosis takes. The replacement part matters too, for its price as much as its availability. A laptop is harder to take apart than a desktop. Sometimes we need to come on site or collect the device, and the amount of data to back up or transfer plays a part as well.
If the repair would cost more than the machine is still worth, we tell you. We then help you choose a replacement, a business computer or a PC built to order.
After the fix, keeping the fault from coming back
A repair is a good moment to take stock. We tell you the overall condition of the machine, the parts starting to wear, then the simple habits that extend its life. Updates, backups, dusting, a healthy suspicion of odd-looking emails. For a business where faults keep recurring, an IT maintenance contract moves you from reactive repairs to preventive care of all your equipment.
Technologies and methods
- Diagnosis
- SSD
- Memory
- System reinstallation
- Virus removal
- Data backup
- Remote support
Frequently asked questions
Can you come to our home or office?
Yes. Depending on the fault, we come to your home or premises, or we work remotely. If the device has to be repaired elsewhere, we arrange its collection and return together.
Should we repair an old computer or replace it?
It depends on its condition and on what you need. An SSD and a little extra memory are often enough to give it a few more years. If it no longer receives security updates, or the repair costs too much, it is better replaced.
Will my data be kept?
We do what is needed to preserve it. A backup before any risky step, then a restore once the repair or reinstall is done. If the drive is badly damaged, we explain what can be recovered before going any further.
Do you repair laptops?
Yes. Screen, keyboard, battery, drive or memory, along with cleaning the cooling system. It depends on the model and on whether parts are available, which we check before giving you a quote.
My computer is still under warranty. What should I do?
Go to the manufacturer first. It is often the best route, because outside work can void the warranty. We can help you diagnose the fault and prepare your claim.