Computer repair and IT troubleshooting in Bastia
We offer computer repair and IT troubleshooting in Bastia and across Corsica, for businesses and private individuals alike. Whether your computer is slow, will not start, has picked up a virus or needs a new screen, keyboard or drive, we diagnose the fault, explain your options and carry out the repair when it is worth doing.
Computer and laptop repair: the faults we deal with
- 01
Slow computer
Endless start-ups, software that freezes: we identify the cause (a tired drive, too little memory, unwanted programs, overheating) before suggesting a fix.
- 02
Start-up failures
Black screen, restart loops, error messages: we diagnose the hardware and operating system to find the part or setting at fault.
- 03
Viruses and malware
Cleaning the machine, removing unwanted programs, then strengthening its protection. If the infection runs deep, a clean reinstallation remains the safest option.
- 04
Component replacement
Drive, memory, screen, keyboard, battery, fan, charging port: we replace the faulty part when a repair is possible and sensible.
- 05
Peripherals
A printer that no longer responds, a scanner, a monitor, a wireless keyboard or mouse: installation, settings and getting them working again.
Speeding up a slow computer: SSD, memory and reinstallation
A computer that has slowed down does not always need replacing. Two upgrades often breathe new life into a machine that is a few years old: swapping a traditional hard drive for an SSD, a much faster type of storage with no moving parts, and adding memory, which lets you run several programs at once without slowing down.
When the system is clogged by years of successive installations, a clean reinstallation of the operating system is often the most effective solution: we back up your files, reinstall the system, then restore your data and software. We first check that the machine can take these improvements; if it cannot, we tell you.
IT support in Corsica for businesses and individuals
- 01
Shops and sole traders
A broken till, front-desk or admin computer brings work to a halt: we focus first on getting you working again, then on fixing the problem for good.
- 02
Practices and healthcare
Professional practices and medical and allied health practices, whose computers hold confidential data that must be handled with care.
- 03
Small businesses and associations
Organisations without an IT department that need someone reliable to call when something goes wrong.
- 04
Private individuals
Family computers, students' laptops or gaming machines: we repair and upgrade computers for private individuals too.
How IT troubleshooting works
- 01
First contact
You describe the problem. Some software faults can be fixed straight away remotely, using a secure remote access tool with your consent.
- 02
Diagnosis
On site at your home or workplace, or after a collection arranged with you, we pinpoint the cause of the fault.
- 03
Quote and decision
We explain in plain terms what is wrong, what the repair will cost and whether it makes sense given the age of the machine. Nothing goes ahead without your approval.
- 04
Repair and return
Parts replaced, system reinstalled or cleaned, tests run, then a working machine returned to you with a few tips to stop the problem coming back.
Keeping your data safe during repairs
A broken computer often holds what matters most to you: work documents, photos, customer files. Before any risky operation, we back up whatever can be saved, and we only look at what the repair requires. For a business, this is also a GDPR matter: the personal data of your customers or patients must remain confidential.
When a drive is damaged, we try to recover the files that are still accessible; deeper recovery may require a specialist laboratory, and we will tell you so honestly. The best protection remains regular backups following the 3-2-1 rule, which we can set up once the repair is done. Finally, if a drive is replaced, the old one is returned to you or securely wiped.
What affects the cost of a computer repair
The cost depends on the type of fault (software or hardware), the time needed for diagnosis, the price and availability of the replacement part, the type of device (a laptop is harder to take apart than a desktop), whether an on-site visit or a collection is needed, and the amount of data to back up or transfer.
If the repair would cost more than the machine is still worth, we tell you and help you choose a suitable replacement, whether a business computer or a custom-built PC.
After the fix: stopping the fault from coming back
A repair is a good moment to take stock. We tell you the overall condition of the machine, which parts are showing signs of wear and the simple habits that extend its life: updates, backups, dust removal, caution with suspicious emails. For a business where faults keep recurring, an IT maintenance contract moves you from reactive repairs to preventive care of all your equipment.
Technologies and methods
- Diagnosis
- SSD
- Memory
- System reinstallation
- Virus removal
- Data backup
- Remote support
Frequently asked questions
Can you come to our home or office?
Yes. Depending on the fault, we work on site, at your home or business, or remotely. If the device needs to be repaired elsewhere, we arrange its collection and return with you.
Should an old computer be repaired or replaced?
It depends on its condition and your needs. An SSD and a little more memory are often enough to keep a machine going for a few more years. If it no longer receives security updates or the repair costs too much, we will recommend a replacement instead.
Will my data be kept?
We do what is needed to preserve it: a backup before any risky operation, then a restore after the repair or reinstallation. If the drive is badly damaged, we explain what can be recovered before going any further.
Do you repair laptops?
Yes: replacing screens, keyboards, batteries, drives or memory, and cleaning the cooling system. Whether it can be done depends on the model and the availability of parts, which we check before giving you a quote.
My computer is still under warranty. What should I do?
In that case, the manufacturer's warranty is often the best route, as work by a third party may affect it. We can help you diagnose the problem and prepare your claim.