IT maintenance and support for businesses in Bastia
We provide IT maintenance for businesses, public bodies and independent professionals in Bastia and across Corsica. Updates, backup monitoring, troubleshooting on site or remotely: we look after your equipment so you can focus on your work, either as needed or under an IT maintenance contract.
What IT maintenance for your business covers
IT equipment deteriorates quietly: updates fall behind, disks wear out, backups fail without warning. Maintenance is about preventing these problems rather than putting up with them, and stepping in effectively when something does break.
- 01
Preventive maintenance
Operating system and software updates, disk health checks, workstation clean-ups and network equipment checks.
- 02
Backup monitoring
Regular checks that backups are running properly, and test restores, so you know your data can be recovered.
- 03
Troubleshooting
Diagnosis and repair of faults, on site or remotely: a computer that will not start, printers, Wi-Fi, email, access to files.
- 04
Asset management
An up-to-date inventory, new starters and leavers, account management, tracking of manufacturer's warranties and a replacement plan.
Managed IT services in Corsica: your outsourced IT department
Managed IT services mean handing the day-to-day running of your IT to an outside provider who acts as your in-house IT department. For a small organisation, this is often simpler and a better fit than hiring. You have a single point of contact who knows your installation, its weak spots and its history, and who knows who to call when a problem goes beyond their remit, such as a software vendor or your internet provider.
We can take over equipment we did not install. In that case, we start with a review, document what is there and fix the most urgent issues before taking over maintenance.
IT support for businesses: who we work with
- 01
Small businesses without an IT department
Where IT falls to whoever in the office is most comfortable with computers, at the expense of their real job.
- 02
Practices and healthcare
Professional practices and medical and allied health practices, where a broken computer holds up appointments and data must stay protected.
- 03
Tourism and hospitality
Hotels, campsites and holiday residences, where a full check before the season avoids nasty surprises at the busiest time.
- 04
Local authorities and associations
Town halls and associations, often with a mixed collection of equipment built up over the years.
Choosing the right IT maintenance contract
A maintenance contract is only as good as the clarity of what it contains. Before signing, we recommend checking four points.
- 01
Scope
Which equipment is covered: workstations, servers, network, printers, software? Anything not listed is not included.
- 02
Preventive work
A good contract does not stop at fixing faults: it includes regular checks, updates and backup monitoring.
- 03
How support is delivered
What is handled remotely, what requires a visit and how to reach us: everything is set out in writing, according to the needs of your business.
- 04
Reversibility
You should keep ownership of your credentials and documentation, and be able to change provider without difficulty.
How maintenance of your IT is set up
- 01
IT audit
An inventory of workstations, servers and network equipment, and the state of backups, updates and access, carried out on your premises.
- 02
Recommendation and quote
A list of priority actions, a proposed maintenance plan and a clear, jargon-free quote.
- 03
Upgrades and configuration
Fixing urgent issues, setting up monitoring and remote support tools, and replacing end-of-life equipment where needed.
- 04
Ongoing support and improvement
Scheduled preventive work, troubleshooting on request, regular reviews of your equipment and advice on where to take it next: replacements, security, new tools.
Backups, updates and GDPR at the heart of maintenance
Many serious incidents have a mundane cause: an update that was never applied, a weak password, a backup that had stopped working. Maintenance tackles exactly those points. We check that backups follow the 3-2-1 rule and can actually be restored, apply security patches, remove accounts belonging to people who have left and keep a record of every intervention.
Remote support is only used with your consent, through a secure tool. These practices help you meet the security obligations of GDPR and show, should an incident occur, that your data was protected.
What affects the cost of IT maintenance
The cost depends on the size and variety of your equipment (number of workstations, servers and network devices), the number of sites, the scope covered, how often preventive work is carried out, the balance between on-site visits and remote support, and whether you opt for a contract or one-off call-outs.
We help you find the arrangement that fits your business: there is no point paying for a service you do not need.
Technologies and methods
- Preventive maintenance
- Remote support
- Backup monitoring
- Asset management
- Managed IT
- GDPR
Frequently asked questions
Do you work on site or only remotely?
Both. Many problems can be solved remotely, with no need for a visit. When necessary (hardware faults, cabling, installation), we come to your premises anywhere on the island.
Do we have to sign a contract?
No. We also work on a one-off basis, for a repair or an upgrade. A contract becomes worthwhile once IT is essential to your business: it includes preventive maintenance and lets us get to know your installation well.
Will you look after equipment you did not supply?
Yes. Maintenance covers your equipment as it is, wherever it came from. After a review, we tell you frankly what is worth keeping, repairing or replacing.
What happens if something urgent breaks?
You contact us through the channel set out in your contract. We start with a remote diagnosis where possible, then come on site if needed. The terms of support are agreed with you when you sign, based on how much your business relies on IT.
Do you also manage our email, software and website?
Maintenance can include email and everyday software. For your website or applications, our hosting and maintenance service takes over, and our cybersecurity service lets you go further on protection. You keep a single point of contact for everything.